It can be exciting when you see a reservation request come through for your Airbnb property, but you don’t want to accept the reservation without doing a little research first.
Obviously you don’t want to be too picky, but you also want to make sure that you’re comfortable with guests that stay in your rental and that they are good care of your space.
Before accepting a reservation, here’s a quick checklist for you to run through just to give you confidence in your potential guests.
Review Their Profile
You want to look for complete profiles that include a picture. Some newer Airbnb users haven’t figured out their profiles yet, so if you still want to give them a chance you can ask for them to complete their profile and ask them to complete the verified ID process.
As further verification, check the reviews they’ve gotten from other hosts, but also check reviews that they have given. Sometimes you can get a better feel for the guest when you read the reviews that they have given their past hosts. If they are particularly rude or nit-picky, they might be more trouble than they’re worth.
Ask Thoughtful Questions
It’s important that your guests are a good fit for you and for the space that you are renting. To make sure that you and your property will be a good fit, ask your guests questions that allow them to talk about themselves a little bit. You can also find out some additional information about their trip this way.
Having this conversation with your prospective guests will give you a better feeling about whether they are a good guest for you. You can make sure that you are comfortable with them and also allow you to have some extra information that will help you know if your rental is the right fit for them.
Check Out Their Social Media Profiles
If you still aren’t sure about a prospective guest, most people have some kind of social media account that you can check out. This is the time to put your stalking skills to the test. Do a little research to make sure that the information in their profile matches the info that you find on social media.
Really, you just want to know that the person is who they say they are, that they’re going to respect you and your space, and that they are going to give you a fair review in the end.
One final note, in order to make sure that you are getting quality guests to stay in your rental, you need to have some deal breakers.
- Don’t book guests that try to negotiate prices with you. Virtually all Airbnb hosts have had negative experiences with people who try to negotiate right from the start.
- Don’t book guests that ask you a lot of questions about details that you covered in your explanation of your space. It is important that guests read and pay attention to the details of your property. If they can’t read the basic explanation, you can’t be confident that they are going to read and follow the policies in your house manual.
- Don’t book guests that don’t communicate well in the message thread. You want guests that are accessible and communicate well. If they are giving you one-word answers or not answering your questions, chances are they won’t be an easy guest to work with.